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  • What is a pop up picnic?
    Think of our pop-up events as the ultimate picnic experience where we do all the heavy lifting. From ideation and curation to set-up, styling, clean up and pack down—all you need to do is show up and enjoy your day.
  • Do you offer catering services?
    While our basic packages do not include catering, we are happy to provide grazing platters or custom catering requests upon enquiry. If you’d like to include food as part of your experience, please just let us know and we’ll be happy to arrange everything for you.
  • Why does a bond need to be collected at the time of booking?
    A bond is collected at the time of the booking to secure your date and time for your event. It is also collected to ensure that the items during the time of the event will be returned back in the same pristine condition. To ensure everyone can enjoy the same experience you have had, we require the bond to maintain the quality and cleanliness of our inventory.
  • What happens if it rains?
    We ALWAYS recommend having a Plan B in your back pocket in the event of wet weather. If rain is forecast, our terms and conditions state that you are welcome to move your picnic or event to an indoor location, as long as 48 hours notice if given. Should you wish to completely reschedule your event due to poor weather, we require 72 hours notice and rescheduling is of course subject to availability. Unfortunately we are unable to offer refunds due to wet weather as other bookings will have been turned down to cater for your event. Please note, additional travel charges may apply if your new location is significantly further from your original intended location.
  • Do you provide alcoholic beverages?
    No. Unfortunately we are not licensed to serve alcohol. However we are happy to quote and cater for non-alcoholic beverages upon request.
  • Where are you located?
    We are based in the Sutherland Shire, servicing South Sydney and beyond.
  • Can I organise my own event?
    Absolutely! Our DIY Package is perfect for customers who wish to set-up and style their own event. Please note that you will likely require a large SUV, ute or van to collect larger items. We are of course able to provide dimensions for individual items upon request.
  • Do you offer lawn games for hire?
    Yes! We have a range of lawn games including giant Connect Four, High Snakes and Ladders, Mega Jenga and more. Simply enquire for a custom quote.
  • Do you offer photography packages?
    Not currently. However, we are happy to liaise with your chosen photographer should you wish to personally capture your event.
  • May I select the flowers included in the arrangement?
    Our picnic packages include dried flower arrangements as selected by us. If you wish to have a particular flowers (fresh or dried flowers), please advise us at the time of booking as additional fees will incur. However, these flower arrangements will be yours and can be taken with you upon the completion of the event.
  • How long does it take to set up an event?
    This will depend on the type of package you select, amount of people and your chosen location. However, on average, we prefer to have at least an hour to set-up and style your event—excluding catering. If your chosen location is remote or access is difficult, set-up and pack down will obviously take longer. Note: should you select our DIY Package, it’s important you take into account your set-up time.

Fort.Luxe
fortluxe@outlook.com
0404 260 054

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